Hotels & Travel
Fill Every Room.
Skip the OTA Commission.
Own Your Guests.
Amezly's AI handles bookings, check-in reminders, room service requests, upsells, and review collection — directly on WhatsApp. Pay zero commission to MakeMyTrip or booking.com on direct bookings.
2.6×
More direct bookings vs OTA only
₹0
Commission on WhatsApp direct bookings
94%
Guest satisfaction with AI concierge
10 min
Setup time
The Problem
What Keeps Hotel Owners Up at Night
OTA dependency, unanswered calls during peak hours, and guests who stay once and never come back — all solvable with the right AI stack.
15–25% OTA commission on every booking
MakeMyTrip, Goibibo, and Booking.com take 15–25% of your room revenue. On a ₹3,000 room that's ₹450–₹750 gone before you've served a single cup of tea.
✓ WhatsApp direct booking at ₹0 commission. Guests save too — you share the difference.
Missed calls during peak check-in hours
Weekend rush, festive season, late check-ins — your front desk is overwhelmed. Calls go unanswered. Guests book elsewhere while on hold.
✓ AI on WhatsApp handles room availability, pricing, and booking confirmation 24/7 with zero hold time.
Guests who book once and disappear
A guest stays 2 nights, checks out happy, and you never hear from them again. No follow-up, no anniversary offer, no repeat booking nudge. Their next stay goes to an OTA.
✓ CRM tracks every guest. Automated campaigns bring them back before they open MakeMyTrip again.
In-stay requests pile up at the front desk
Extra towels, late checkout, room service, spa bookings — guests want to text, not call the front desk. Without a system, requests get missed and satisfaction dips.
✓ AI concierge on WhatsApp handles every in-stay request and routes to staff automatically.
Poor Google review count despite happy guests
Guests leave happy but don't write reviews unless prompted. OTA-sourced guests review on MakeMyTrip, not Google, where your organic presence actually lives.
✓ Automated post-checkout WhatsApp message with a direct Google review link — sent 2 hours after checkout.
No upsell system at the point of booking
A guest books a standard room. You never mention the deluxe upgrade, breakfast package, or airport transfer — because there's no system to present it at the right moment.
✓ AI automatically offers room upgrades, packages, and add-ons at booking confirmation and pre-arrival.
Feature 1 — Direct Bookings
Take direct bookings
on WhatsApp —
zero commission
on WhatsApp —
zero commission
When a guest messages "do you have a room for this weekend?", Amezly's AI checks availability in real time, shows room options with prices, and confirms the booking — all within WhatsApp, no OTA involved. You keep 100% of the revenue.
✦ Real-time availability check in WhatsApp chat — no redirecting to a website
✦ AI presents room options with photos, amenities, and pricing
✦ Booking confirmed with Razorpay payment link in chat — no phone calls
✦ Confirmation message with check-in instructions and Google Maps link
✦ Handles group bookings, special requests, and meal preferences inline
🏨
Seaview Grand — AI Concierge
● Online Now
Kya aapke paas is weekend ke liye room available hai? 2 adults, Sat–Sun.
Fri 6:14 PM
Namaste! 🌊 Bilkul — 21–22 June ke liye hamare paas 3 options available hain:
🛏 Standard Sea View — ₹3,200/night
🛏 Deluxe Balcony — ₹4,800/night (most popular)
🏖 Suite with Jacuzzi — ₹7,500/night
Breakfast included in Deluxe & Suite. Kaunsa room pasand aayega? 😊
🛏 Standard Sea View — ₹3,200/night
🛏 Deluxe Balcony — ₹4,800/night (most popular)
🏖 Suite with Jacuzzi — ₹7,500/night
Breakfast included in Deluxe & Suite. Kaunsa room pasand aayega? 😊
Fri 6:14 PM
Deluxe Balcony book karna hai. 2 adults.
Fri 6:16 PM
Great choice! 🎉 Deluxe Balcony, 21–22 June, 2 adults — ₹4,800
Payment link: pay.amezly.com/seaview-****
Book karte hi confirmation aur check-in instructions WhatsApp pe aa jaayenge ✅
Payment link: pay.amezly.com/seaview-****
Book karte hi confirmation aur check-in instructions WhatsApp pe aa jaayenge ✅
Fri 6:16 PM
Feature 2 — Website Booking
Your own booking
engine — no OTA
middleman
engine — no OTA
middleman
Embed Amezly's booking widget on your hotel website in 10 minutes. Guests search availability, select rooms, and pay directly — without leaving your site, without creating an OTA account, and without you paying a rupee in commission. Works on mobile out of the box.
✦ Date picker, room selection, and Razorpay payment in one embed
✦ Shows live room availability — synced with your OTA calendar to prevent double-booking
✦ Displays a "Book Direct — Save 10%" badge to incentivise off-OTA bookings
✦ Captures guest's WhatsApp number at booking — adds them to your CRM
✦ Auto-sends pre-arrival WhatsApp 24 hours before check-in with directions and requests
🌊 Seaview Grand, Goa
Calangute Beach Road · 4.7★ on Google
Check-InSat, 21 Jun
Check-OutSun, 22 Jun
Guests2 Adults
Available Rooms — 1 Night
Standard Sea View
AC · 1 Queen Bed · Garden view
₹3,200
3 left
Deluxe Balcony ✓ Selected
AC · King Bed · Sea view · Breakfast incl.
₹4,800
2 left
Suite with Jacuzzi
AC · King Bed · Jacuzzi · All meals
₹7,500
1 left
Total for 1 night
₹4,800
Feature 3 — In-Stay Upsells
Earn more from
every guest already
at your hotel
every guest already
at your hotel
Upgrade revenue happens at two moments: when the booking is confirmed and when the guest arrives. Amezly's AI offers room upgrades at confirmation and sends a pre-arrival WhatsApp with add-on packages — spa, early check-in, late checkout, airport transfers — so guests say yes before they're at the front desk.
✦ Room upgrade offer sent automatically at booking confirmation
✦ Pre-arrival WhatsApp with breakfast package, spa bookings, and airport pickup
✦ In-stay AI handles room service requests, extra linen, housekeeping scheduling
✦ Birthday / anniversary stays auto-trigger candle setup or cake add-on offer
✦ Late checkout offer sent morning-of if room is available — automatic upsell
Welcome, Rahul! Check-in tomorrow at 2 PM 🌊
We've prepared a few additions to make your stay special:
Suite Upgrade
Add Jacuzzi + All meals · Pay only ₹2,700 extra
Accepted ✓
Anniversary Setup
Rose petals, candles, welcome cake · ₹1,200
Accepted ✓
Airport Pickup
AC Innova from Goa Airport · ₹800
Early Check-in (11 AM)
Available on request · ₹500
Upsell revenue — This week
₹38,400
Feature 4 — Reviews & Reputation
Turn every happy
guest into a Google
review
guest into a Google
review
Most guests check out happy and never leave a review because nobody asks at the right moment. Amezly sends an automated WhatsApp 2 hours after checkout with a direct Google review link. No email that gets buried. No QR code card left in the room. A message that gets opened and acted on.
✦ Automated checkout WhatsApp with personalised thank-you and review link
✦ If rating appears low (guest says "good but…"), escalate to manager before they post publicly
✦ 3.1× more Google reviews compared to unasked guests
✦ Post-stay loyalty campaign: "Come back for your anniversary — 20% off for returning guests"
✦ All review sentiment tracked in Amezly analytics — flag common issues for your team
Google Rating
★4.7 (238 reviews)
Meera S.
★★★★★
"The sea view was stunning and the anniversary setup was a surprise! Staff was attentive and the AI concierge on WhatsApp made every request so easy."
via WhatsApp checkout link · 2 hrs ago
Arjun M.
★★★★★
"Booked directly through WhatsApp and saved ₹900 vs MakeMyTrip. Will always book direct from now on!"
via WhatsApp checkout link · 1 day ago
Sunita K.
★★★★☆
"Good stay overall. Pool could be cleaner." → Manager escalation sent
Flagged before public posting · Resolved
89
New reviews this month
3.1×
Review rate vs unasked
4.7
Avg rating (was 4.2)
Real Results
What Hotels See After 60 Days on Amezly
2.6×
More direct bookings via WhatsApp and website vs OTA-only properties
₹38K
Average additional upsell revenue per week from AI-powered add-on offers
3.1×
More Google reviews per month after automated post-checkout WhatsApp
68%
Fewer front desk calls during peak hours — AI handles routine requests
Direct vs OTA
Every Direct Booking
Saves You ₹450–₹2,000
Saves You ₹450–₹2,000
Hotels paying OTA commission give away 15–25% of their room revenue to platforms who own the guest relationship. Amezly flips this — you own the guest, the booking, the data, and all the repeat business that follows.
| Booking Type | Commission | Guest Data | Repeat Booking | Upsell Possible |
|---|---|---|---|---|
| MakeMyTrip / Goibibo | 15–25% | OTA owns it | Goes back to OTA | OTA gets the cut |
| Booking.com / Agoda | 15–20% | OTA owns it | Goes back to OTA | OTA gets the cut |
| Amezly Direct (WhatsApp) | ₹0 | You own it | Your WhatsApp CRM | 100% yours |
| Amezly Direct (Website) | ₹0 | You own it | Automated re-engagement | Pre-arrival AI offers |
All Use Cases
Every Type of Hotel & Travel Business
Boutique Hotels
Build a loyal direct-booking audience. Automate in-stay requests and review collection without adding front desk headcount.
Beach & Hill Resorts
Seasonal campaigns to past guests before peak season. AI manages activity bookings and special experience add-ons.
Homestays & B&Bs
One-person properties can now offer 24/7 enquiry handling and booking confirmation without being available around the clock.
Travel Agencies
AI handles package enquiries, itinerary questions, and booking follow-ups. Convert WhatsApp leads into paid bookings faster.
Tour Operators
Automate group enquiry management, seat availability checks, and pre-tour communication with AI and WhatsApp campaigns.
Wellness Retreats
AI answers therapy session enquiries, retreat schedules, and diet queries. Automated WhatsApp for pre-arrival preparation reminders.
Camping & Glamping
Show site availability, equipment included, and weather advisories via WhatsApp. Automated reminders for packing essentials.
Cruise & Houseboat Stays
Multi-day experience bookings with add-ons and meal preferences captured via WhatsApp before arrival. Full CRM for repeat guests.
Destination Wedding Venues
Handle enquiries from multiple families, coordinate room blocks, and send event-day itineraries automatically via WhatsApp broadcast.
What They Say
Hotels & Travel Businesses On Amezly
★★★★★
"Pehle hum MakeMyTrip pe depend karte the aur commission mein ₹80,000 per month jaata tha. Ab 60% bookings direct WhatsApp se aati hain. Us commission savings se hi Amezly ka kharcha nikal jaata hai — 40 mahine ka."
₹80K/month saved in OTA commissions via direct WhatsApp bookings
★★★★★
"We run a 12-room hill station homestay in Munnar. Before Amezly, I was missing calls at night and losing bookings. Now the AI answers every WhatsApp enquiry, checks availability, and sends the payment link. We went from 60% to 91% occupancy in 90 days."
60% → 91% occupancy in 90 days after switching to AI booking
★★★★★
"Our Rajasthan tour packages involve a lot of back-and-forth — itinerary questions, room preferences, pickup logistics. Amezly's AI handles all of it on WhatsApp. Our sales team now focuses only on closures — conversion rate jumped from 22% to 58%."
22% → 58% conversion on tour package enquiries
Pricing
Costs Less Than One Night's OTA Commission
The Starter plan pays for itself the moment you get one direct WhatsApp booking that would have gone through MakeMyTrip.
Starter
Homestays, B&Bs, and small hotels getting started with direct bookings.
₹999
per month · GST inclusive
✓ WhatsApp AI Booking Bot
✓ 500 guest contacts CRM
✓ Booking confirmation automation
✓ Review collection campaigns
✓ 1 WhatsApp number
Most Popular — Hotels
Growth
Hotels and resorts with multiple room types, upsell needs, and repeat guest campaigns.
₹2,999
per month · GST inclusive
✓ Everything in Starter
✓ Website booking widget
✓ Pre-arrival upsell campaigns
✓ In-stay AI concierge requests
✓ Post-stay loyalty campaigns
✓ 5,000 guest contacts
✓ OTA calendar sync (prevent double-booking)
Enterprise
Hotel chains, resort groups, and travel businesses with multiple properties and high volume.
Custom
based on properties & volume
✓ Everything in Growth
✓ Multi-property dashboard
✓ PMS / Channel manager integration
✓ Dedicated onboarding manager
✓ Custom AI persona & tone
✓ SLA-backed support
FAQ
Questions from Hoteliers
You can absolutely use both. Most hotels start by adding Amezly's WhatsApp booking channel on top of their existing OTA presence. Over time, as your direct booking rate grows, you reduce your OTA exposure. The Growth plan includes OTA calendar sync via iCal — so availability stays in sync across MakeMyTrip, Booking.com, and Amezly, preventing double-bookings. Think of Amezly as a second, commission-free sales channel, not a replacement.
You connect your availability calendar via iCal (works with most property management systems and OTA extranets), or update it manually in Amezly's simple room availability dashboard. The AI reads this in real time before quoting any guest. When a booking is confirmed via Amezly, the room is automatically blocked. Enterprise customers can connect Amezly directly to hotel PMS software (Hotelogix, eZee, etc.) via API.
Amezly's AI handles Hindi, Tamil, Telugu, Kannada, Marathi, Bengali, and English naturally within the same conversation — no setup required. A guest can switch between Hindi and English mid-conversation and the AI responds in the same language they wrote in. This is particularly useful for heritage hotels in Rajasthan or hill station properties in Tamil Nadu and Kerala where guests from different regions enquire in their first language.
Yes. The AI can collect group size, room block requirements, event date, and special requests — then flag it for your sales team to follow up with a custom quotation. For large events like weddings, the AI gathers all initial requirements and routes to your banquet or group sales team via a notification. Post-booking, it automates the pre-event communication to multiple room guests from a single WhatsApp broadcast.
No. Amezly generates a single JavaScript snippet that you paste into any website — WordPress, Wix, Squarespace, or a custom-built site. The widget is fully customisable in your Amezly dashboard (colours, room names, pricing, photos, payment gateway). Total setup time for most hotels is under 20 minutes. Your room manager, not an IT person, can update availability and pricing from the dashboard anytime.
Amezly integrates with Razorpay and PayU. When a guest confirms a booking, the AI sends a payment link in WhatsApp (or on the website widget). Money goes directly into your Razorpay/PayU account — Amezly does not touch or hold your payments. Refund policies are yours to set — we display them in the booking flow and honour whatever cancellation terms you define. T+2 settlement is standard with Razorpay.
Start Today
Every OTA booking is
profit leaving your hotel.
Start taking direct bookings on WhatsApp this week. Set up in 10 minutes, free for 14 days, and the first direct booking you close covers months of Amezly.
WhatsApp: +91 11 7136 6938 · Works with any hotel website or PMS