Changelog
What's New in Amezly
Every update, improvement, and fix — shipped weekly. We build in public so you always know what's coming.
🟢 New Feature
🔵 Improved
🟡 Bug Fix
🟣 Security
🩵 Performance
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New features, fixes, and important updates — every Tuesday.
Streamed Voice TTS + Live Chat Takeover Dashboard
Major voice upgrade — sub-800ms first-word latency, plus owners can now take over any live chat in real time from the new /dashboard/live-chat.
New
Improved
Performance
Streamed TTS — Speak faster, feel smarter
Voice responses now stream audio chunks as they're generated — reducing perceived latency by 60%. First word plays in under 800ms. Works in all 5 supported languages (Hindi, Bengali, Tamil, Telugu, English).
NEW
Live Chat Takeover — Owners with OWNER role can now jump into any AI conversation from
/dashboard/live-chat and respond directly to visitors in real time.
Live Chat
NEW
Streamed TTS protocol — Voice agent now sends audio chunks over WebSocket as generation progresses, eliminating the full-response wait.
Voice AI
NEW
MCP message persistence — All live chat messages now persist to PostgreSQL via MCP server, enabling full conversation history in dashboard.
MCP
IMPROVED
Hinglish intent detection — Upgraded the NLU pipeline with 22 new training examples for Hinglish pricing queries. Accuracy on
pricing_query intent up from 81% → 94%.
Chatbot
IMPROVED
Dashboard load time — Analytics overview page now loads 2.3× faster via server-side data prefetch and ClickHouse query optimisation.
Analytics
FIXED
Widget 4-second poll race condition — Fixed a race where two simultaneous polls overwrote each other's message state, causing duplicate messages to appear in live chat.
Widget
PERF
STT cold-start — Whisper model now stays warm via keep-alive ping, reducing first-utterance STT latency from ~1.8s → ~320ms.
Voice AI
Product Cards in Widget + Order Email Campaigns
The chat widget now shows product carousels inline. Plus a brand-new AI-powered cold-email campaign builder for your order contacts.
New
Improved
Fixed
Product Cards — Shop inside the chat
When visitors ask about products or pricing, the chatbot now renders interactive product cards with images, price, and a "Buy Now" button — directly inside the widget. Powered by your PriceItem catalogue.
NEW
Widget Product Carousel —
addCards() in widget.js renders up to 5 product cards on pricing_query or product_query intent.
Widget
NEW
AI Email Campaigns — Generate personalised cold-email copy with OpenRouter Llama from the Orders dashboard. Set send caps, filter by order status, and schedule.
Email
NEW
Inbox view — Gmail-style inbox at
/dashboard/mail aggregating all inbound emails from your Stalwart mail server.
Mail
IMPROVED
RAG answer quality — Switched visitor chat from Gemini to OpenRouter Llama 3.3. Answer relevance scores improved 18% on internal evals. Image path queries now warn instead of hallucinating.
Chatbot
IMPROVED
Sidebar navigation — Redesigned with lucide icons, Card/Button/Badge primitives (shadcn/ui). Amezly Mail section added below Overview group.
Dashboard
FIXED
Resend→Stalwart fallback — Email campaigns now correctly fall back to Stalwart SMTP on Resend rate-limit errors instead of dropping silently.
Email
FIXED
Order status webhook — Fixed a bug where WhatsApp notification was sent twice when status changed from processing → shipped in quick succession.
Orders
Vobiz Voice Calls + Self-Hosted Drive & Calendar
Outbound AI calling via Vobiz DID integration. Plus a self-hosted Google Drive / Calendar / Sheets lite inside your Settings.
New
Security
NEW
Vobiz voice calling — Per-org DID integration (DID: +911171366938). AI qualifier calls leads, scores them, and logs outcome to CRM. Manage from
/dashboard/calls.
Voice AI
NEW
MCP Drive — Self-host Calendar, Sheets, and Drive lite directly from Settings. Booking fallback now uses the calendar tool when Google Calendar is unavailable.
MCP
NEW
CallSchedule — Schedule outbound AI calls at specific times. Set daily call windows, max attempts, and retry gaps per campaign.
Voice AI
SECURITY
API key scoping — API keys can now be scoped to specific resources (chat, leads, orders). Prevents over-privileged third-party integrations.
API
SECURITY
Webhook signature verification — All outbound webhooks now include an
X-Amezly-Signature HMAC-SHA256 header for payload integrity verification.
API
Stalwart Self-Hosted Mail + SEO Suite Launch
noreply@amezly.com now live on your own Stalwart mail server. DataForSEO integration brings keyword tracking and technical audits to the dashboard.
New
Improved
Fixed
NEW
Stalwart SMTP — Self-hosted mail server live.
noreply@amezly.com sends on port 465 with TLS. SPF, DKIM, DMARC all configured.
Mail
NEW
SEO Suite — DataForSEO integration. Track keyword rankings, run technical audits, monitor backlinks — all inside
/dashboard/seo.
SEO
IMPROVED
ClickHouse analytics — Moved all event tracking to ClickHouse. Query times on large orgs dropped from 8s → 0.4s. Real-time event stream now updates every 5 seconds.
Analytics
FIXED
Next.js standalone deploy — Fixed missing
public/.next-static copy step in systemd deploy script. Widget.js double-copy issue resolved.
Deploy
Amezly 2.0 — Full Platform Relaunch
Complete redesign with Tailwind + shadcn/ui. New dashboard, new widget, new pricing, new onboarding. The biggest release in Amezly's history.
New
Improved
Breaking
Breaking: Widget embed code changed
The widget embed script URL changed from
/widget.js to /api/widget/loader. Update your site's embed code before June 1, 2026 — old endpoint returns 410 after that date.
NEW
Complete UI redesign — Dashboard rebuilt with Tailwind CSS + shadcn/ui. Dark theme, lucide icons, Card/Button/Badge primitives throughout.
Dashboard
NEW
Multi-language chatbot — Hindi, Bengali, Tamil, Telugu, English now supported out of the box with language auto-detection per message.
Chatbot
NEW
MSG91 WhatsApp integration — Two-way WhatsApp messaging for campaigns, order notifications, and customer support — all via MSG91 API.
WhatsApp
NEW
Razorpay payment collection — Collect payments directly inside WhatsApp conversations. Payment links auto-generated from order objects.
Orders
IMPROVED
New pricing structure — Simplified to 3 tiers: Starter ₹999/mo, Growth ₹2,999/mo, Enterprise custom. All existing customers grandfathered at old rates for 6 months.
Billing
CRM Contacts + Lead Scoring
A proper CRM is now built into Amezly. Every lead captured by the chatbot or voice agent automatically becomes a contact with AI-scored priority.
New
Fixed
NEW
CRM Contacts module — All leads auto-synced to Contacts. Tag, filter, assign, and track lifetime value per contact. Export to CSV.
CRM
NEW
AI lead scoring — Each lead automatically scored hot/warm/cold based on conversation intent, product interest, and engagement time.
CRM
FIXED
Session continuity bug — Returning visitors on mobile were sometimes assigned a new sessionId, breaking conversation history. Fixed by persisting sessionId in localStorage with a 30-day TTL.
Widget
PERF
Widget bundle size — Reduced widget.js from 84KB → 31KB by removing unused polyfills and switching to native Fetch API. Load time on 3G networks improved by 1.4s.
Widget
Analytics Dashboard + ClickHouse Integration
Real-time business analytics powered by ClickHouse. See revenue, leads, chatbot performance, and campaign ROI in one place.
New
Improved
NEW
Analytics Dashboard — Revenue trends, chatbot funnel, campaign performance, and SEO rank tracking. Integrates with WooCommerce, Shopify, WhatsApp, and Search Console.
Analytics
NEW
Custom date ranges — Compare any two time periods side-by-side. 7-day, 30-day, 90-day presets or fully custom range picker.
Analytics
IMPROVED
Chatbot intent analytics — See breakdown of all intents detected (pricing_query, product_query, support, etc.) and which ones lead to conversions.
Chatbot
Voice AI Agent — First Release
Amezly's voice agent launched in beta. STT with Whisper, TTS with ElevenLabs, intent routing with the same pipeline as the chatbot.
New
NEW
Voice AI Agent (beta) — Handles inbound voice calls, qualifies leads, answers FAQs, and books appointments — in Hindi and English.
Voice AI
NEW
Whisper STT integration — OpenAI Whisper for speech-to-text. Supports noisy Indian telephone audio with custom vocabulary for product names.
Voice AI
NEW
Voice call logs — All calls logged with transcript, duration, intent detected, and lead status in
/dashboard/calls.
Voice AI
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